Emergency Room Visit

This is the evaluation and management of your symptoms or injury in a 24 hour emergency room.

This is the evaluation and management of your symptoms or injury in a 24 hour emergency room.

An Emergency Room (ER) or Emergency Department (ED) visit includes the evaluation and management of your symptoms or injury in a 24 hour emergency room setting.

  • The ER is a place you can go 24 hours a day, when you believe you have a medical emergency.
  • The ER is not for routine medical care, which is best provided at your primary care provider's (PCPs) office. If your PCP is not available, and your symptoms or injury are not life threatening, an urgent care or convenience care clinic may be an option for you.

If you are not suffering from a life-threatening illness or injury, call your primary healthcare provider, or NurseLine, so you can describe your symptoms and get advice on how best to manage them. You should call 911 if you have:

  • Sustained a major trauma (e.g. an automobile accident or a broken bone)
  • Severe, unmanageable pain
  • Symptoms of a heart attack or stroke (i.e. chest pain, difficulty using one side of the body or difficulty speaking)
  • Difficulty breathing
  • Severe dizziness or passing out

This list does not include all possible examples of a possible life-threatening emergency. If you have a possible life-threatening illness or injury, such as above, call 911 immediately. Do not take yourself to the Emergency Room, even if there is someone to drive you.

Be an active participant in your healthcare. If you decide to go to the ER, if possible:

  • Bring a copy of your medical history (past illnesses, surgeries, and hospitalizations).
  • Bring a list of your medications (including over-the-counter).
  • Write down any questions, symptoms or concerns you want to talk about (if possible).

When you see the ER healthcare provider, here are some questions to ask. If you are being seen for an injury, not all questions will apply to your situation.

  • What is causing my symptoms? When might I start to see improvement? What can I do to help improve my symptoms?
  • What tests do I need? What is the reason for those tests? Will the test results change my treatment plan? If not, why do I need the tests?
  • What treatment, if any, are you recommending? What options are available? What are the possible side effects?
  • What are the follow-up plans, if any? What symptoms should I return to the emergency room for?

Make sure you understand your treatment plan, any possible alternatives, and what medications are recommended (including possible side effects).

  • If surgery is recommended, ask why that recommendation was made.
  • Get a written copy of the information you were given and ask that a copy be sent to your primary care provider (PCP).

Source UHC.com

Also known as:

Heart Attack
ER Visit
Emergency Room Visit
Emergency Room
Emergency Department Visit

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